The Glow Forward
5-STAR Christmas Light Service GUARaNTEE
With our 5-STAR Christmas Light Service Guarantee, if any rare issues such as burnt out bulbs, loose wires, or technical problems arise we will send a technician out by the next business day to fix it. Its that simple
YOur 5-STAR Christmas Light Guarantee Covers:
Burnt Out Light Bulb
We replace any burnt out bulbs by the next business day, so you can get on with your life and have one less thing to worry about this holiday season
Any Loose Wire
Our team at Glow Forward is always on the case for sniffing out & fixing any loose wires. We’re like Christmas elves on a mission to keep things safe and sparkling
Any Technical Issue
Any technical issues with your custom lights are resolved by a tech coming out before the end of the next business day, guaranteeing a stunning display all season long.
Commonly Asked Questions
about our 5-STAR Priority Christmas Light Guarantee
How long does it take to get help if I have an issue?
Our 5-STAR Priority Guarantee ensures we will be there by the next business day to resolve any potentials issues, because Our Customers are our Priority
How do I request a repair under the maintenance guarantee?
If you experience an issue with your Christmas lights, simply contact our customer service team via phone, text or email. Provide details about the issue, and we will schedule your tech to arrive within the next business day. Depending on the issue, we will likely ask you to take a picture when its dark outside so your tech can more quickly diagnose the issue and get you back to Glowing at 100% joy ASAP
How can I be sure your service will be reliable?
GLOW Forward prides itself on exceptional customer service and quality installations. We have a team of trained professionals dedicated to resolving any issues quickly. Our maintenance guarantee is a reflection of our commitment to your satisfaction and the enjoyment of your holiday display.
More Commonly Asked Questions
Glow Forward 5-STAR Christmas Light Service Guarantee
What is your Christmas Light Service Guarantee?
We offer a maintenance guarantee that ensures we will respond to any issues with your Christmas light installation within the next business day. This includes repairs on any malfunctioning lights, ensuring your display remains beautiful and bright throughout the holiday season.
What types of issues does the maintenance guarantee cover?
Our maintenance guarantee covers any electrical issues, burnt-out bulbs, or general malfunctioning of the lights. If something isn’t working correctly, just give us a call, and we’ll take care of it for you so you can get on with your holidays
Is there an additional cost for repairs under the maintenance guarantee?
No! Our maintenance guarantee includes complimentary next business day repairs for any issues covered. You will not incur additional charges as long as the issue falls within our guarantee policy.
Will you install lights that we already own?
We appreciate your interest! However, we currently only install lights purchased from Glow Forward. This policy helps us maintain the highest quality standards for our installations. We often encounter challenges with untangling strands and receive a significant number of service calls for non-company lights, which can lead to increased costs. By using our professional-grade commercial lights, we can ensure a reliable and beautiful display while keeping our prices as low as possible. Thank you for your understanding!
When should I schedule my Christmas light installation?
The sooner the better. We typically book up for the season well before Thanksgiving. To guarantee that you will have a spot this season, get in touch today
Our Customers Love US
Fully Satisfied Happy Customers
Hear from our customers why they love Glow Forward Lighting.
– Jessica B.
Lehi, UT
I’ve finally got my “Pinterest” holiday lights setup. The team was professional and whats more the communication was awesome, thanks Glow Forward
– Sarah Thompson
Mesquite, NV