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Call Today: (435) 357-0411

Serving St. George - Salt Lake City - Utah Valley & the Wasatch Front

Our crew clipping warm-white C9 bulbs onto a gutter from a ladder

Christmas Light Repair, Maintenance & Takedown

A dark section of roofline in the second week of December is a specific kind of annoying. The display was the point, half of it is out, and the person who hung it is not returning calls.

We repair and maintain holiday lighting from St. George to Salt Lake City. If we installed it, in-season service is already part of your package.

What we fix

  • Dead sections and dead strands. Usually one failed bulb, a failed fuse in the plug, or a connection that has pulled apart in the wind.
  • Sagging or fallen runs. Clips that let go, usually because they were the wrong clip for that roof edge, or because they were reused one season too many.
  • Timer and controller faults. Lights that will not come on, come on at the wrong time, or will not turn off.
  • Storm and wind damage. Reattaching and replacing what came down.

If we installed it, this is already covered

In-season service is part of every Glow Forward install, not a separate charge. A strand goes out, you call, we come and fix it — that is what the 5-Star Guarantee is for.

Takedown and storage

Takedown is the job everybody forgets to plan for. It is the same ladder, the same roof and the same weather as the install, in January, when nobody wants to do it.

We take down lights we installed as part of the package, and we store them until next season.

Off-season: the repair nobody books

The best time to deal with a system that struggled last December is February, not next November. Faults found in the takedown are cheap to fix in the quiet months and expensive to fix in the three-week crush before Thanksgiving.

If your display was disappointing last year, tell us about it in the spring.

Where we work

In southern Utah: St. George, Washington, Santa Clara, Ivins, Leeds, Hurricane, Cedar City and Kanab. In northern Utah we work in Lehi, across Utah Valley and in Salt Lake City and along the Wasatch Front.

A closer look

What it looks like

  • Glow Forward crew testing a strand of warm-white C9 bulbs on a driveway at dusk
  • Warm-white C9 bulbs laid out by our crew before installation
  • Glow Forward crew preparing a roofline installation

FAQ

Questions people ask

Something else on your mind? Call (435) 357-0411 and ask us.

Why do my lights keep going out in the same spot?

Usually a connection under strain — a run that is slightly too tight, a joint sitting where water collects, or a clip carrying weight it was not designed for. Fixing the bulb without fixing the cause means it happens again in a fortnight.

My timer works but half the display is dark.

That is almost always a strand fault, not the timer. Two circuits, one failed.

Free design and quote

Want to see it on your house?

  1. Tell us where

    Your name, how to reach you, and roughly what you would like lit.

  2. We look at your home

    Usually from street and aerial photos, so there is nothing to schedule to get started.

  3. You get a design and a quote

    A custom design with a few options and a line-item quote. Change anything you like.

No pressure and no multi-year contract. If it is not right for you, that is fine too.

Rather talk?

(435) 357-0411

Monday to Friday, 9am to 5pm

Get your free quote

Elfy, our assistant, asks a few quick questions in the chat. A person prepares your custom design and quote.

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